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Insurance News

Income Protection Complaints Remain a Key Life Insurance Pressure Point
Income Protection Complaints Remain a Key Life Insurance Pressure Point
28 Oct 2026: Paige Estritori
The Australian Financial Complaints Authority’s latest annual review has put income protection insurance back in focus, with the product again attracting the highest number of life insurance complaints in 2025-26. The figures are a useful reminder that the real value of cover is tested not at purchase, but when illness or injury interrupts a person’s capacity to earn. - read more
Farm Flood Dispute Shows the Cost of Delayed Claims Handling
Farm Flood Dispute Shows the Cost of Delayed Claims Handling
28 Oct 2026: Paige Estritori
A recent Australian Financial Complaints Authority determination involving a flooded farmhouse has put claims handling back under the microscope for rural policyholders, after the insurer was ordered to pay almost $432,000 across building repairs, additional temporary accommodation, professional costs and compensation for non-financial loss. The decision, dated 27 August 2026 and reported by Insurance News on 15 October 2026, is a useful reminder that the practical aftermath of a farm flood can extend well beyond the first clean-up. - read more
Truck Claim Dispute Shows Disclosure Evidence Matters
Truck Claim Dispute Shows Disclosure Evidence Matters
24 Oct 2026: Paige Estritori
A recent Australian Financial Complaints Authority decision involving a vandalised Hino truck is a useful reminder that disclosure disputes in commercial motor insurance turn on evidence, not assumptions. Reported by insuranceNEWS.com.au on 15 October 2026, the matter ended with Suncorp being ordered to reinstate the policy and reassess the claim after AFCA found the insurer had not proved that undisclosed driving history would have justified refusing the risk. - read more
Why rising builder failures matter for contract works cover
Why rising builder failures matter for contract works cover
17 Sep 2026: Paige Estritori
Australia's construction sector remains under pressure, with recent insolvency figures continuing to show building and construction as one of the most exposed parts of the economy. Higher material costs, tight margins, labour shortages, delayed payments and fixed-price contract stress have all contributed to a tougher operating environment for builders, subcontractors and project owners. - read more
How Softer Truck Sales Can Affect Insurance Decisions
How Softer Truck Sales Can Affect Insurance Decisions
17 Sep 2026: Paige Estritori
Recent transport industry sales updates point to a more selective new-truck market, with operators weighing replacement timing against finance costs, emissions planning, availability and contract confidence. For truck businesses, that matters well beyond the showroom. A change in buying momentum can flow through to vehicle values, repair economics, insurer appetite and the way fleets should set insurance sums before renewal. - read more
Caravan Insurance Articles

Essential Caravan Maintenance: Protecting Your Home on Wheels
Essential Caravan Maintenance: Protecting Your Home on Wheels
Welcome to your guide on Essential Caravan Maintenance: Protecting Your Home on Wheels. Like any home, your caravan is your sanctuary, a place of comfort and security as you travel and explore. However, it's crucial to remember that this rolling residence requires regular check-ups and tune-ups to ensure it remains a safe and reliable haven. - read more
Understanding the Key Features of Various Caravan Insurance Plans
Understanding the Key Features of Various Caravan Insurance Plans
Caravanning is a popular pastime for many Australians, offering the freedom to explore the great outdoors and travel at leisure. However, owning a caravan comes with its own set of responsibilities and risks. - read more
Common Caravan Insurance Exclusions and Policy Conditions Explained
Common Caravan Insurance Exclusions and Policy Conditions Explained
Caravan insurance can protect against many road, theft, weather and liability risks, but every policy also has exclusions, limits and conditions. This guide explains common caravan insurance exclusions in Australia and the fine print owners should review before choosing or renewing cover. - read more
Mastering Weight Distribution for a Smooth, Safe Caravan Journey
Mastering Weight Distribution for a Smooth, Safe Caravan Journey
When embarking on journeys with a caravan in tow, understanding the concept of weight distribution is critical. This refers to how the weight of your load is spread both within the caravan and between the caravan and the towing vehicle. Ensuring this weight is evenly distributed is not just a matter of organization; it's a fundamental aspect of safe and smooth travel. - read more
Insider Secrets for Affordable Caravan Travel and Insurance
Insider Secrets for Affordable Caravan Travel and Insurance
Caravanning has become an increasingly popular way for Australians to explore the vast and diverse landscapes of their country. - read more

Knowledgebase
Exclusion:
Specific conditions or circumstances for which the insurance policy does not provide coverage.