Caravan Insurance Online :: Privacy

Caravan Insurance Online Privacy Statement

caravan.insuranceonline.com.au

This is the privacy policy statement for Caravan Insurance Online and Clark Family Pty Ltd in relation to this website.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.

Information We Collect and How It is Used

To process your financial services referral request, Caravan Insurance Online may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.

This information is used to match you with a suitable financial services provider or lender. Caravan Insurance Online, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.

We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.

If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.

Disclosure of Personal Information

We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.

We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.

Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.

Cookies and Tracking Technologies

Caravan Insurance Online uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.

We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.

By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.

Access and Correction of Personal Information

You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).

You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.

To make a request, please contact us. We may ask you to submit your request in writing for security reasons.

Complaints and Dispute Resolution

If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):

Updates to This Policy

We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.

Contact Us

If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.

FOLLOW US
Follow us!

We are a proud member of the Financial Services Online network!

Connect with us on your favourite social media platform for the latest financial news, views, resources and information.

Follow us on social media

Insurance News

What Broker Breach Reporting Means for Fitness Professionals
What Broker Breach Reporting Means for Fitness Professionals
19 Jun 2026: Paige Estritori
New broker compliance data has put a spotlight on an issue that matters to every fitness professional who relies on public liability, professional indemnity or broader business insurance: renewal timing and communication. On 18 June 2026, Insurance Business reported that the Insurance Brokers Code Compliance Committee`s 2025 Annual Data Report recorded 5,417 breaches of the Insurance Brokers Code of Practice affecting 14,842 clients. - read more
Late Insurance Renewals Put Consultant Cover in the Spotlight
Late Insurance Renewals Put Consultant Cover in the Spotlight
19 Jun 2026: Paige Estritori
Australian consultants rely on timely, accurate insurance renewals to keep professional indemnity, public liability and other business covers aligned with current contracts. A recent annual compliance update from the insurance broking sector has underlined why renewal discipline matters: missed or late renewal contact was reported as the leading category of broker code breaches for the past year. - read more
Why GIS Project Tracking Matters for Construction Insurance
Why GIS Project Tracking Matters for Construction Insurance
19 Jun 2026: Paige Estritori
Build Australia’s latest construction technology coverage, published on 16 June 2026, highlights how geographic information systems, or GIS, are moving beyond digital mapping to become a practical project tracking tool for modern construction sites. The report frames GIS as a way to connect dispersed teams, complex schedules, site conditions and operational data into a shared spatial view, helping project leaders make faster and better-informed decisions. - read more
Sphere Liquidation Highlights Why Broker Due Diligence Matters
Sphere Liquidation Highlights Why Broker Due Diligence Matters
19 Jun 2026: Paige Estritori
The liquidation of authorised representative network Sphere Insurance Group has put broker governance and client continuity back under the spotlight. According to early estimates reported by Insurance News, the failed network could owe more than $11 million to creditors, including insurers, underwriting agencies and a secured lender. The figures are preliminary and based on company records, with the liquidator still investigating the group’s financial position. - read more
Anna Spink to Lead BHSI's Marine Division in Australasia
Anna Spink to Lead BHSI's Marine Division in Australasia
17 Jun 2026: Paige Estritori
Berkshire Hathaway Specialty Insurance (BHSI) has announced the promotion of Anna Spink to Head of Marine, Australasia. This strategic move underscores BHSI's commitment to bolstering its marine insurance operations across the region. - read more
Caravan Insurance Articles

Top Tips for Quick and Successful Caravan Insurance Claims
Top Tips for Quick and Successful Caravan Insurance Claims
Owning a caravan opens up a world of adventures across Australia, but it also brings certain risks. Having the right caravan insurance is essential for protecting your investment against accidents, theft, and unforeseen events. The importance of caravan insurance cannot be overstated for Australian owners, given the unique challenges presented by travel and storage conditions across various terrains and climates. - read more
Australian Caravan Owners: Understanding Your Comprehensive Cover Options
Australian Caravan Owners: Understanding Your Comprehensive Cover Options
Welcome, Australian caravan enthusiasts! Embarking on road trips and enjoying the great outdoors is an integral part of the Aussie lifestyle. Whether you're a seasoned traveller or a newcomer to the caravan community, ensuring your home on wheels is fully covered should be top of mind. - read more
Why Regular Caravan Servicing is Crucial for Insurance Claims
Why Regular Caravan Servicing is Crucial for Insurance Claims
Caravanning has surged in popularity across Australia, offering a unique way to explore this vast and beautiful country. Whether you're a seasoned traveller or planning your first trip, it's crucial to understand the importance of regular caravan maintenance. - read more
5 Top Tips for Safely Caravanning with Your Furry Friends in Australia
5 Top Tips for Safely Caravanning with Your Furry Friends in Australia
Exploring the great Australian outdoors in a caravan with your furry friends by your side can create unforgettable memories and provide experiences that deepen the bond between you and your pets. The joy found in watching your pet's excitement as they encounter new sights, sounds, and smells is irreplaceable and adds a layer of delight to the adventures ahead. - read more
Why Caravan Insurance is a Must for Australian Travelers
Why Caravan Insurance is a Must for Australian Travelers
The caravan lifestyle is experiencing a remarkable surge in popularity across Australia. Recent years have seen a significant increase in the number of individuals and families embracing the nomadic way of life, traveling across the country in caravans. - read more

Knowledgebase
Liability Insurance:
Insurance that provides protection from claims arising from injuries or damage to other people or property