Caravan Insurance Online :: News
SHARE

Share this news item!

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Two farmhouses seeking insurance payouts for earthquake damage have had their claims denied, following a decision highlighting the role of pre-existing issues.

The company behind the claim stated that the properties were impacted by a 5.4-magnitude earthquake that occurred in November 2018. Although the earthquake's epicenter was approximately 45 kilometers away from the buildings, Geoscience Australia specified the evident damage radius to be no more than 27 kilometers from the epicenter.

In their defense, the claimant's engineering expert conceded that the buildings were situated outside the primary damage zone but contended that the earthquake’s vibrations had unleashed energy beneath the geological formations on which the houses stood.

The expert identified "preexisting or dormant conditions" in the properties, including previously repaired damage which, according to him, reopened due to ground movement prompted by the quake, also leading to the manifestation of new fractures.

Meanwhile, Allianz, the insurance provider, enlisted a forensic civil and structural engineer who assessed the damages. His findings revealed brickwork fissures in multiple sections of one property, referred to as House H, and evident cracks within the garage of the second property, termed House P, in addition to a separation between a storeroom and the home.

The engineer hired by Allianz attributed the damage to prolonged foundation instability and deterioration of the mortar used in the brickwork, rather than to the seismic event.

The Australian Financial Complaints Authority (AFCA) upheld the insurer’s position, noting that both engineers corroborated the presence of damage similar to what was being contested even before the 2018 earthquake, specifically in House H.

AFCA further mentioned that updates made to certain rooms within the house remained unaffected, while external brickwork conditions pointed towards significant wear and tear, contributing to the losses. Comparable remarks were also made in regard to House P.

"While both experts agree it is conceivable for House H to incur earthquake-related damage under ideal conditions despite its location outside the designated impact radius, the insurer's expert refuted the existence of such conditions in this case," stated the adjudicator from AFCA.

"Even if the earthquake were recognized as being a proximate cause of the damage to House H, it would coexist with other excluded factors (wear and tear, prolonged structural movement)."

"Consequently, the insurer maintains the right to invoke those exclusions as a basis for denying the claim," AFCA concluded.

 

Published:Thursday, 1st Aug 2024
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Insurance News

Victoria’s Strata Commission Debate Enters a New Phase
Victoria’s Strata Commission Debate Enters a New Phase
20 Jun 2026: Paige Estritori
Victoria’s owners corporation sector has moved into a new stage of reform after the state government released its response to an expert review of the Owners Corporations Act 2006. While the review recommended stronger controls over payments and benefits linked to owners corporation managers, including commission-style arrangements, the government has stopped short of an immediate ban and will undertake further analysis before deciding how far the changes should go. - read more
Direct vs Broker: What Youi’s SME Insurance Shift Means
Direct vs Broker: What Youi’s SME Insurance Shift Means
20 Jun 2026: Paige Estritori
Youi’s latest comments to the federal parliamentary inquiry into small business insurance have put a practical question back in front of Australian sole traders and small operators: is cheaper, simpler direct insurance always better, or does advice still matter when business risks become more complex? - read more
Tax Audit Cover Demand Rises as ATO Focus Sharpens
Tax Audit Cover Demand Rises as ATO Focus Sharpens
20 Jun 2026: Paige Estritori
Australian small business owners are showing growing interest in tax audit insurance as the Australian Taxation Office increases compliance attention across several sectors, including professional services. For freelancers, consultants and sole traders, the trend is a timely reminder that tax administration is not just a bookkeeping task; it is a business risk that can create real financial pressure if an enquiry lands at the wrong time. - read more
What a Softer Insurance Market Could Mean for Personal Trainers
What a Softer Insurance Market Could Mean for Personal Trainers
20 Jun 2026: Paige Estritori
Australia’s commercial insurance market has moved into a more favourable phase for many business buyers in the first half of 2026, with industry reporting pointing to stronger insurer appetite, broader capacity and easing pressure across several key classes. For personal trainers, fitness instructors and small studio operators, the message is not that cover is suddenly simple or cheap. - read more
What the Lead Generation Crackdown Could Mean for Life Cover
What the Lead Generation Crackdown Could Mean for Life Cover
20 Jun 2026: Paige Estritori
A fresh policy debate is emerging over how Australians are introduced to financial products, including life insurance. The Federal Government has been considering tighter controls on lead generation after concerns about poor conduct in parts of the financial services market, including the collapses of Shield and First Guardian. The life insurance sector is now warning that an overly broad crackdown could unintentionally make it harder for everyday households to find suitable cover. - read more


Caravan Insurance Articles

The Ultimate Guide to Comparing Caravan Insurance Quotes
The Ultimate Guide to Comparing Caravan Insurance Quotes
Caravan insurance is designed to protect your financial interests when you own a caravan. Just like any vehicle or property insurance, it provides coverage for damage, theft, or accidents. Given the unpredictable nature of travel and the investment involved in a caravan, having the right insurance is crucial for peace of mind. - read more
The Hidden Factors That Influence Your Caravan Insurance Costs
The Hidden Factors That Influence Your Caravan Insurance Costs
Caravan insurance is a vital safeguard that protects your valuable investment from unforeseen incidents, whether at home or on the road. Understanding the dynamics of caravan insurance pricing is crucial for any caravan owner in Australia looking to get the most value from their policy while ensuring adequate coverage. - read more
Essential Guide to Insuring Your Converted Van or Bus in Australia
Essential Guide to Insuring Your Converted Van or Bus in Australia
Owning a converted van or bus is a dream for many adventurous Australians. It offers freedom, mobility, and the chance to explore the great outdoors with the comfort of home on wheels. However, with this unique lifestyle comes specific responsibilities, one of which is ensuring your beloved vehicle is adequately insured. - read more
Why You Should Use a Specialist Caravan Insurance Broker Instead of Going Direct
Why You Should Use a Specialist Caravan Insurance Broker Instead of Going Direct
Caravan insurance is an important investment for anyone who owns a caravan. It provides financial protection against loss, damage, or theft of your caravan. While it's possible to purchase caravan insurance directly from an insurer, in this article, we explore why you should use a specialist caravan insurance broker instead of going direct - and how to choose the right one for your needs. - read more
The Caravan Owner's Guide to Insurance: Comparing Quotes Online
The Caravan Owner's Guide to Insurance: Comparing Quotes Online
Caravanning has become a favorite pastime for many Australians, offering a unique sense of freedom and the thrill of exploring the vast beauty of the country. The wanderlust associated with hitting the road and setting up camp wherever you choose speaks to a growing number of adventure-seekers. - read more

Knowledgebase
Umbrella Policy:
An additional insurance policy that provides extra liability coverage beyond the limits of the insured's primary policies.