Caravan Insurance Online :: News
SHARE

Share this news item!

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults

Quake Damage Claims Dismissed Over Previous Faults?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Two farmhouses seeking insurance payouts for earthquake damage have had their claims denied, following a decision highlighting the role of pre-existing issues.

The company behind the claim stated that the properties were impacted by a 5.4-magnitude earthquake that occurred in November 2018. Although the earthquake's epicenter was approximately 45 kilometers away from the buildings, Geoscience Australia specified the evident damage radius to be no more than 27 kilometers from the epicenter.

In their defense, the claimant's engineering expert conceded that the buildings were situated outside the primary damage zone but contended that the earthquake’s vibrations had unleashed energy beneath the geological formations on which the houses stood.

The expert identified "preexisting or dormant conditions" in the properties, including previously repaired damage which, according to him, reopened due to ground movement prompted by the quake, also leading to the manifestation of new fractures.

Meanwhile, Allianz, the insurance provider, enlisted a forensic civil and structural engineer who assessed the damages. His findings revealed brickwork fissures in multiple sections of one property, referred to as House H, and evident cracks within the garage of the second property, termed House P, in addition to a separation between a storeroom and the home.

The engineer hired by Allianz attributed the damage to prolonged foundation instability and deterioration of the mortar used in the brickwork, rather than to the seismic event.

The Australian Financial Complaints Authority (AFCA) upheld the insurer’s position, noting that both engineers corroborated the presence of damage similar to what was being contested even before the 2018 earthquake, specifically in House H.

AFCA further mentioned that updates made to certain rooms within the house remained unaffected, while external brickwork conditions pointed towards significant wear and tear, contributing to the losses. Comparable remarks were also made in regard to House P.

"While both experts agree it is conceivable for House H to incur earthquake-related damage under ideal conditions despite its location outside the designated impact radius, the insurer's expert refuted the existence of such conditions in this case," stated the adjudicator from AFCA.

"Even if the earthquake were recognized as being a proximate cause of the damage to House H, it would coexist with other excluded factors (wear and tear, prolonged structural movement)."

"Consequently, the insurer maintains the right to invoke those exclusions as a basis for denying the claim," AFCA concluded.

 

Published:Thursday, 1st Aug 2024
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Strata Communities Endorse Call for Enhanced Resilience Reforms
Strata Communities Endorse Call for Enhanced Resilience Reforms
15 Feb 2026: Paige Estritori
Strata communities are at the forefront of Australia's resilience battle, facing escalating costs, declining coverage, and prolonged recovery periods following disasters. Strata Community Association Australasia (SCA) has expressed strong support for the Insurance Council of Australia's (ICA) recent call for coordinated, long-term resilience reforms to protect communities from these challenges. - read more
Artificial Intelligence Revolutionises Australian Insurance Sector
Artificial Intelligence Revolutionises Australian Insurance Sector
15 Feb 2026: Paige Estritori
The Australian insurance industry is undergoing a significant transformation, with companies increasingly integrating artificial intelligence (AI) into their operations. This shift aims to enhance efficiency, improve customer service, and strengthen risk management practices in a rapidly evolving market. - read more
Australian Insurers Confront Financial Risks Amid Climate Change
Australian Insurers Confront Financial Risks Amid Climate Change
15 Feb 2026: Paige Estritori
Climate change is increasingly impacting the Australian insurance industry, presenting significant financial risks as the frequency and severity of natural disasters escalate. Insurers are grappling with the challenge of adapting to this new reality while maintaining financial stability and providing affordable coverage to consumers. - read more
Budget Direct Triumphs as 2026 Insurer of the Year
Budget Direct Triumphs as 2026 Insurer of the Year
15 Feb 2026: Paige Estritori
Budget Direct has been honoured with the inaugural 'Insurer of the Year' title at the 2026 Finder Provider of the Year Awards, marking a significant achievement in the Australian insurance sector. This accolade underscores the company's commitment to delivering exceptional value and service to its customers. - read more
Australian Insurers Face Growing AI and Cybersecurity Challenges
Australian Insurers Face Growing AI and Cybersecurity Challenges
15 Feb 2026: Paige Estritori
Recent findings from the PwC Insurance Banana Skins Survey reveal a concerning trend: Australian insurers are increasingly falling behind their global counterparts in preparedness for emerging risks, particularly those associated with artificial intelligence (AI) and cyber threats. The survey indicates that local insurers are now 6.6% less prepared than their international peers, marking the widest gap observed in recent years. - read more


Caravan Insurance Articles

The Caravan Owner's Guide to Insurance: Comparing Quotes Online
The Caravan Owner's Guide to Insurance: Comparing Quotes Online
Caravanning has become a favorite pastime for many Australians, offering a unique sense of freedom and the thrill of exploring the vast beauty of the country. The wanderlust associated with hitting the road and setting up camp wherever you choose speaks to a growing number of adventure-seekers. - read more
Why Regular Caravan Servicing is Crucial for Insurance Claims
Why Regular Caravan Servicing is Crucial for Insurance Claims
Caravanning has surged in popularity across Australia, offering a unique way to explore this vast and beautiful country. Whether you're a seasoned traveller or planning your first trip, it's crucial to understand the importance of regular caravan maintenance. - read more
Mastering Weight Distribution for a Smooth, Safe Caravan Journey
Mastering Weight Distribution for a Smooth, Safe Caravan Journey
When embarking on journeys with a caravan in tow, understanding the concept of weight distribution is critical. This refers to how the weight of your load is spread both within the caravan and between the caravan and the towing vehicle. Ensuring this weight is evenly distributed is not just a matter of organization; it's a fundamental aspect of safe and smooth travel. - read more
Australian Caravan Owners: Understanding Your Comprehensive Cover Options
Australian Caravan Owners: Understanding Your Comprehensive Cover Options
Welcome, Australian caravan enthusiasts! Embarking on road trips and enjoying the great outdoors is an integral part of the Aussie lifestyle. Whether you're a seasoned traveller or a newcomer to the caravan community, ensuring your home on wheels is fully covered should be top of mind. - read more
The Importance of Reviewing Your Caravan Insurance Policy Annually
The Importance of Reviewing Your Caravan Insurance Policy Annually
A caravan insurance policy is essential for protecting your investment against various risks, such as theft, damage, and accidents. However, your insurance needs may change with time, and your current policy might not offer adequate coverage anymore. That's why it's essential to review your policy at least once a year and make the necessary changes to ensure it still meets your requirements. - read more


Your free Caravan insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free and without obligation by a Specialist from our National Broker referral panel. See our Privacy Statement for more details.


Knowledgebase
Waiting Period:
The time period that must pass after filing a claim before the insurance coverage becomes effective or benefits are paid.