Leading the ranks, the credit industry saw 31% of the total reported breaches, as stipulated in ASIC's annual disclosure. This was closely followed by the general insurance industry, which contributed 25%. The report aggregates data from financial services and credit licensees to provide insights into these trends.
According to statistics gathered by the licensees, there were 12,298 notifications submitted within the financial year. Of these, a striking 79% have impacted customers in financial or non-financial terms. This indicates a significant area of concern for industries striving to maintain customer trust and regulatory compliance.
Compensation figures reflect the repercussions of these breaches. By June 30, approximately $92.1 million had been distributed in compensation, affecting an estimated 494,000 clients. Such financial redress stresses the importance of organizational commitments to rectify and preempt future errors.
Diving into product-specific breaches, motor vehicle insurance emerged as a noteworthy sector with 1,935 incidents, succeeded by home contents insurance at 881, and home building insurance at 865 breaches. Home loans led the product breach category with 2,401 incidents, pointing towards critical areas for regulatory focus and improvement.
Initiated in October 2021, the reportable situations regime—previously termed breach reporting—mandates licensees to inform ASIC of any significant obligations' breaches. This includes suspected misconduct or investigations regarding core compliance failures, aiming to bolster transparency and accountability.
The original report and its detailed findings were highlighted by insuranceNEWS.com.au, offering stakeholders a crucial tool to assess and address these revelations. This underscores the importance of innovation in risk management practices across the industry to curtail future breach incidences.
Published:Thursday, 7th Nov 2024
Source: Paige Estritori
Insurance Dispute Settled with New Rulings 07 Nov 2024: Paige Estritori In a recent adjudication, a property owner faced a coverage denial due to damage attributed to rodents, offering a revealing insight into insurance claim disputes. When a strata property holder reported water damage from a damaged dishwasher hose, her insurance claim was thwarted by the involvement of rodents. - read more |
Financial Sectors Grapple With High Reporting of Breaches 07 Nov 2024: Paige Estritori The landscape of financial services in Australia is facing challenges as recent disclosures highlight the magnitude of self-reported compliance breaches across industries. The Australian Securities and Investments Commission (ASIC) report for the last financial year has revealed that the insurance sector reported the second-highest number of breaches. - read more |
Call for Stronger E-Scooter Insurance Regulations in NSW 07 Nov 2024: Paige Estritori The rapid increase in e-scooter usage across New South Wales has prompted renewed calls for improved insurance regulations to safeguard both riders and pedestrians. Genevieve Henderson, president of the Australian Lawyers Alliance NSW, is advocating for mandatory insurance policies that would cover private e-scooter owners and council-managed e-scooter sharing programs. - read more |
Surge in Claims for Non-Advised Disability Income Insurance 06 Nov 2024: Paige Estritori Recent analysis reveals individual non-advised disability income insurance is leading the pack with a remarkable claims paid ratio of 113%. In stark contrast, individual policies acquired through personal advice boast a much lower ratio of 68%, as outlined by the latest prudential data. - read more |
Controversial Fire Ruling: AFCA Endorses Claim Denial 06 Nov 2024: Paige Estritori A recent decision has stirred considerable attention as an Australian Financial Complaints Authority (AFCA) ruling supported RAC Insurance's denial of a fire claim amidst significant controversy and debate. - read more |
5 Rookie Caravanning Mistakes and How to Insure Against Them Caravanning in Australia taps into a deep-seated love for adventure and the great outdoors. With vast landscapes and awe-inspiring natural beauty, it's no wonder that hitting the road with a caravan in tow has become a cherished pastime for many Aussies. - read more
|
Top 5 Things to Look for When Choosing Caravan Insurance Caravan insurance is an important investment for anyone who owns a caravan, whether it's a touring caravan or a static caravan. Caravan insurance is designed to protect you financially in the event of theft, damage, or accidents. However, not all caravan insurance policies are created equal, and it's essential to choose the right policy to ensure you're adequately covered and get the best value for your money. - read more
|
Tips for Sustainable Caravanning: How to Tread Lightly on the Road The allure of the open road and the freedom to explore has never been more inviting, or more necessary, to do so responsibly. Sustainable caravanning offers a way to embrace the joys of adventure while ensuring that the natural landscapes we cherish remain unspoiled for future explorers. But what exactly is sustainable caravanning? Essentially, it is the practice of minimizing our environmental impact while enjoying life on the road. - read more
|
The Caravan Owner's Guide to Insurance: Comparing Quotes Online Caravanning has become a favorite pastime for many Australians, offering a unique sense of freedom and the thrill of exploring the vast beauty of the country. The wanderlust associated with hitting the road and setting up camp wherever you choose speaks to a growing number of adventure-seekers. - read more
|
Why You Should Use a Specialist Caravan Insurance Broker Instead of Going Direct Caravan insurance is an important investment for anyone who owns a caravan. It provides financial protection against loss, damage, or theft of your caravan. While it's possible to purchase caravan insurance directly from an insurer, in this article, we explore why you should use a specialist caravan insurance broker instead of going direct - and how to choose the right one for your needs. - read more
|
Top Tips for Quick and Successful Caravan Insurance Claims Owning a caravan opens up a world of adventures across Australia, but it also brings certain risks. Having the right caravan insurance is essential for protecting your investment against accidents, theft, and unforeseen events. The importance of caravan insurance cannot be overstated for Australian owners, given the unique challenges presented by travel and storage conditions across various terrains and climates. - read more
|
The Importance of Reviewing Your Caravan Insurance Policy Annually A caravan insurance policy is essential for protecting your investment against various risks, such as theft, damage, and accidents. However, your insurance needs may change with time, and your current policy might not offer adequate coverage anymore. That's why it's essential to review your policy at least once a year and make the necessary changes to ensure it still meets your requirements. - read more
|
The Caravan Owner's Guide to Insurance: Comparing Quotes Online Caravanning has become a favorite pastime for many Australians, offering a unique sense of freedom and the thrill of exploring the vast beauty of the country. The wanderlust associated with hitting the road and setting up camp wherever you choose speaks to a growing number of adventure-seekers. - read more
|
Essential Tips for Choosing the Right Caravan Insurance in Australia Embarking on a journey with your caravan is an incomparable experience, offering a unique blend of adventure, freedom, and the comfort of a home on wheels. However, it’s essential to recognize that just like any significant investment, your caravan needs to be protected. That's where choosing the right caravan insurance becomes not just a consideration, but a necessity. - read more
|
Practical Security Measures Every Caravan Owner Should Implement Now In recent years, we've seen a troubling rise in caravan thefts nationwide, which has undoubtedly caused concern within our vibrant community. It's clear that the adage 'better safe than sorry' has never been more applicable to caravan ownership. - read more
|