Caravan Insurance Online :: News
SHARE

Share this news item!

Insurers Under Scrutiny for Response to Alfred Flood Claims

Insurers Under Scrutiny for Response to Alfred Flood Claims

Insurers Under Scrutiny for Response to Alfred Flood Claims?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

In a recent development, Queensland MP David Lee has raised concerns about how insurance companies are addressing claims following the devastating floods caused by Ex-Tropical Cyclone Alfred.
Businesses in Hervey Bay, a region heavily impacted by the floods, report facing significant hurdles in having their damage claims recognized.

Speaking before an upcoming Insurance Council of Australia (ICA) meeting set to address policyholder issues, Mr. Lee highlighted widespread dissatisfaction among flood-affected businesses regarding their insurance claims. According to him, while some insurers have been proactive, others are rapidly dismissing any responsibility for flood-induced damage.

Mr. Lee shared insights based on data from the state's business disaster recovery initiative. He noted a growing trend where business owners are struggling with insurance complications as they strive to recover from the calamity that hit in March. He criticized certain insurers for demanding exhaustive hydrology reports from already distressed clients and called for more efficient resolutions to these pressing claims.

Emphasizing his point, he recounted the ordeal of a local butcher whose shop faced significant damage estimated at more than $300,000. Despite having paid insurance premiums for nearly two decades, the business owner now finds himself in dire financial straits, having to cover employee wages from his depleting savings, without any incoming revenue.

According to the ICA, insurers have processed over 100,000 claims amounting to nearly $1 billion due to Alfred's impact. Hervey Bay, particularly, suffered severe consequences, leading the ICA to label the incident a catastrophe. They plan to hold a meeting in Hervey Bay on May 15 to address ongoing concerns.

Liam Walter, ICA's director of mitigation and extreme weather response, emphasized the importance of direct engagement in Hervey Bay. The council aims to ensure comprehensive support and resolution for those affected, with expectations that assessments and discussions around rebuilding are well underway by now.

Published:Monday, 5th May 2025
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Insurance News

QBE Introduces Comprehensive Add-Ons to Landlord Insurance Policies
QBE Introduces Comprehensive Add-Ons to Landlord Insurance Policies
28 Apr 2026: Paige Estritori
In August 2025, QBE Insurance unveiled significant enhancements to its commercial landlord insurance offerings, introducing a suite of optional add-ons designed to provide more comprehensive protection for property owners. These strategic enhancements aim to equip brokers with additional tools to better serve their clients in a competitive market. - read more
Survey Highlights Financial Risks for Landlords Amid Rental Income Disruptions
Survey Highlights Financial Risks for Landlords Amid Rental Income Disruptions
28 Apr 2026: Paige Estritori
In June 2025, QBE Insurance released findings from a survey conducted among 500 Australian landlords, shedding light on the financial vulnerabilities many property owners face in the event of rental income disruptions. The survey revealed that 38% of landlords could encounter financial difficulties within two to six weeks if their rental properties became uninhabitable or if tenants ceased paying rent. - read more
Hutch Underwriting Unveils Innovative Landlord Insurance with Cyber Coverage
Hutch Underwriting Unveils Innovative Landlord Insurance with Cyber Coverage
28 Apr 2026: Paige Estritori
In August 2025, Hutch Underwriting launched a pioneering landlord insurance product tailored for Australian residential property owners. This new policy stands out by incorporating built-in cyber protection, addressing the growing digital risks landlords face in today's interconnected world. - read more
Significant Increases in Private Health Insurance Premiums: What You Need to Know
Significant Increases in Private Health Insurance Premiums: What You Need to Know
27 Apr 2026: Paige Estritori
Australians are bracing for substantial increases in private health insurance premiums, with some policies set to rise by as much as 25% starting April 2026. This surge significantly exceeds the government-approved average increase of 4.41%, raising concerns about affordability and value for policyholders. - read more
Australian Medical Association Calls for Urgent Reforms in Private Health Insurance
Australian Medical Association Calls for Urgent Reforms in Private Health Insurance
27 Apr 2026: Paige Estritori
The Australian Medical Association (AMA) has released its latest Private Health Insurance Report Card, revealing a concerning trend: Australians are paying higher premiums for private health insurance while receiving diminished value in return. The report underscores the urgent need for comprehensive reforms to address these issues. - read more
Click for more Insurance News


Caravan Insurance Articles

Essential Tips for Choosing the Right Caravan Insurance in Australia
Essential Tips for Choosing the Right Caravan Insurance in Australia
Embarking on a journey with your caravan is an incomparable experience, offering a unique blend of adventure, freedom, and the comfort of a home on wheels. However, it’s essential to recognize that just like any significant investment, your caravan needs to be protected. That's where choosing the right caravan insurance becomes not just a consideration, but a necessity. - read more
Tips for Sustainable Caravanning: How to Tread Lightly on the Road
Tips for Sustainable Caravanning: How to Tread Lightly on the Road
The allure of the open road and the freedom to explore has never been more inviting, or more necessary, to do so responsibly. Sustainable caravanning offers a way to embrace the joys of adventure while ensuring that the natural landscapes we cherish remain unspoiled for future explorers. But what exactly is sustainable caravanning? Essentially, it is the practice of minimizing our environmental impact while enjoying life on the road. - read more
Essential Caravan Maintenance: Protecting Your Home on Wheels
Essential Caravan Maintenance: Protecting Your Home on Wheels
Welcome to your guide on Essential Caravan Maintenance: Protecting Your Home on Wheels. Like any home, your caravan is your sanctuary, a place of comfort and security as you travel and explore. However, it's crucial to remember that this rolling residence requires regular check-ups and tune-ups to ensure it remains a safe and reliable haven. - read more
Why You Should Use a Specialist Caravan Insurance Broker Instead of Going Direct
Why You Should Use a Specialist Caravan Insurance Broker Instead of Going Direct
Caravan insurance is an important investment for anyone who owns a caravan. It provides financial protection against loss, damage, or theft of your caravan. While it's possible to purchase caravan insurance directly from an insurer, in this article, we explore why you should use a specialist caravan insurance broker instead of going direct - and how to choose the right one for your needs. - read more
Roadworthy and Reliable: The Comprehensive Guide to Caravan Upkeep
Roadworthy and Reliable: The Comprehensive Guide to Caravan Upkeep
Maintaining your caravan isn't just about keeping it looking good; it's a crucial practice that ensures your safety on the road, as well as helping you protect your investment. A caravan represents a significant financial commitment, and just like any other vehicle, it requires regular care to maintain its value and functionality. - read more

Knowledgebase
Insurance Policy Excess:
The amount you will have to contribute when you make a claim.

Quick Links: | Caravan Insurance | Campervan Insurance | Compare Caravan Insurance | Best Caravan Insurance Australia | Cheap Caravan Insurance | Comprehensive Caravan Insurance | Caravan Insurance Quotes | RV Insurance Australia | Caravan Insurance Online | Specialist Caravan Insurance
This website is owned and operated by Clark Family Pty Ltd (ACN 010 281 008) as Trustee for the Clark Family Trust (ABN 35 957 893 714), 43 Larch Street Tallebudgera QLD 4228. Clark Family Pty Ltd is an Authorised Representative (AR 1298860) of Unique Group Broker Services Pty Ltd (AFSL 509434) for financial product referrals and an Authorised Credit Representative (ACR 401491) of Saccasan Pty Ltd (ACL 386297). Check our licensing details on the ASIC registers: Clark Family Pty Ltd ACR, Clark Family Pty Ltd AR, Saccasan Pty Ltd, Unique Group Broker Services.
IMPORTANT: We act solely as an introducer and refer enquiries to licensed third-party brokers, insurers, and lenders. We do not provide financial product advice or credit assistance. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs. Whilst we have our own process for validating the legitimacy of our referral partners, you should independently verify the credentials and licensing of any adviser or provider you engage. Visit the ASIC website for further information.