Caravan Insurance Online :: News
SHARE

Share this news item!

Insurers Under Scrutiny for Response to Alfred Flood Claims

Insurers Under Scrutiny for Response to Alfred Flood Claims

Insurers Under Scrutiny for Response to Alfred Flood Claims?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

In a recent development, Queensland MP David Lee has raised concerns about how insurance companies are addressing claims following the devastating floods caused by Ex-Tropical Cyclone Alfred.
Businesses in Hervey Bay, a region heavily impacted by the floods, report facing significant hurdles in having their damage claims recognized.

Speaking before an upcoming Insurance Council of Australia (ICA) meeting set to address policyholder issues, Mr. Lee highlighted widespread dissatisfaction among flood-affected businesses regarding their insurance claims. According to him, while some insurers have been proactive, others are rapidly dismissing any responsibility for flood-induced damage.

Mr. Lee shared insights based on data from the state's business disaster recovery initiative. He noted a growing trend where business owners are struggling with insurance complications as they strive to recover from the calamity that hit in March. He criticized certain insurers for demanding exhaustive hydrology reports from already distressed clients and called for more efficient resolutions to these pressing claims.

Emphasizing his point, he recounted the ordeal of a local butcher whose shop faced significant damage estimated at more than $300,000. Despite having paid insurance premiums for nearly two decades, the business owner now finds himself in dire financial straits, having to cover employee wages from his depleting savings, without any incoming revenue.

According to the ICA, insurers have processed over 100,000 claims amounting to nearly $1 billion due to Alfred's impact. Hervey Bay, particularly, suffered severe consequences, leading the ICA to label the incident a catastrophe. They plan to hold a meeting in Hervey Bay on May 15 to address ongoing concerns.

Liam Walter, ICA's director of mitigation and extreme weather response, emphasized the importance of direct engagement in Hervey Bay. The council aims to ensure comprehensive support and resolution for those affected, with expectations that assessments and discussions around rebuilding are well underway by now.

Published:Monday, 5th May 2025
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Insurance News

Insurers Sound Alarm on AI-Driven Cyber Threats
Insurers Sound Alarm on AI-Driven Cyber Threats
23 May 2026: Paige Estritori
In the rapidly evolving digital landscape, Australian insurers are raising concerns that artificial intelligence (AI)-driven cyber threats are advancing at a pace that outstrips current market pricing models. This development poses significant challenges for the insurance industry, particularly for tradespeople and small business owners who rely on comprehensive coverage to safeguard their operations. - read more
Aviso WA Strengthens Presence with Wray Insurance Acquisition
Aviso WA Strengthens Presence with Wray Insurance Acquisition
23 May 2026: Paige Estritori
In a strategic move to bolster its service offerings, Aviso WA has announced the acquisition of Wray Insurance, a well-established insurance brokerage in Western Australia. This acquisition is set to enhance Aviso WA's capabilities and expand its client base, providing more comprehensive insurance solutions to tradespeople and small business owners in the region. - read more
Surge in Mental Health Claims Challenges Australia's Income Support System
Surge in Mental Health Claims Challenges Australia's Income Support System
23 May 2026: Paige Estritori
Recent data indicates a substantial increase in mental health-related claims, exerting considerable pressure on Australia's income support safety net. This trend underscores the urgent need for systemic reforms to address the growing demand for mental health support and the sustainability of income protection mechanisms. - read more
Australian Life Insurers Support Review of Life Insurance Code of Practice
Australian Life Insurers Support Review of Life Insurance Code of Practice
23 May 2026: Paige Estritori
The Council of Australian Life Insurers (CALI) has announced an independent review of the Life Insurance Code of Practice, a move welcomed by industry stakeholders aiming to bolster consumer trust and protections. This review signifies a proactive step towards ensuring that the Code remains relevant and effective in addressing the evolving needs of policyholders. - read more
Australia Bans Use of Genetic Test Results in Life Insurance Underwriting
Australia Bans Use of Genetic Test Results in Life Insurance Underwriting
23 May 2026: Paige Estritori
The Australian Senate has recently passed groundbreaking legislation that prohibits life insurers from using genetic test results in their underwriting processes. This landmark decision aims to protect consumers from potential discrimination based on their genetic information and to ensure fairness in the assessment of life insurance policies. - read more


Caravan Insurance Articles

Caravan Insurance Disasters: Real-Life Lessons and Horror Stories
Caravan Insurance Disasters: Real-Life Lessons and Horror Stories
Caravan insurance is an absolute necessity for anyone who owns a caravan. Accidents can happen at any time and without adequate insurance, the costs can be devastating. In this article, we will be exploring real-life horror stories and disasters regarding caravan insurance, to help you understand what can go wrong and what steps you can take to avoid similar situations. - read more
Why You Should Shop Around: The Benefits of Caravan Insurance Comparison
Why You Should Shop Around: The Benefits of Caravan Insurance Comparison
When it comes to enjoying the great outdoors, few things offer the freedom and flexibility of a caravan. Whether you're embarking on a weekend getaway or a cross-country adventure, ensuring that your mobile home is properly insured is a critical consideration. Caravan insurance provides financial protection against a range of potential risks, from theft and accidents to natural disasters, ensuring peace of mind as you explore Australia's breathtaking landscapes. - read more
Why Regular Caravan Servicing is Crucial for Insurance Claims
Why Regular Caravan Servicing is Crucial for Insurance Claims
Caravanning has surged in popularity across Australia, offering a unique way to explore this vast and beautiful country. Whether you're a seasoned traveller or planning your first trip, it's crucial to understand the importance of regular caravan maintenance. - read more
Essential Pre-Trip Checks for Your Caravan: Don't Hit the Road Without Them
Essential Pre-Trip Checks for Your Caravan: Don't Hit the Road Without Them
Setting off on a caravan trip is an exciting adventure, but before you hit the open road, it's essential to ensure your caravan is in top-notch condition. Performing pre-trip checks can make the difference between a memorable journey and a disastrous one. - read more
Essential Tips for Choosing the Right Caravan Insurance in Australia
Essential Tips for Choosing the Right Caravan Insurance in Australia
Embarking on a journey with your caravan is an incomparable experience, offering a unique blend of adventure, freedom, and the comfort of a home on wheels. However, it’s essential to recognize that just like any significant investment, your caravan needs to be protected. That's where choosing the right caravan insurance becomes not just a consideration, but a necessity. - read more

Knowledgebase
Insurance broker:
An agent acting on behalf of the insured (not the insurance company) who negotiates the terms and cover provided by the insurer in the insurance policy.